What actually assured me of going with them was that he responded, and he actually responded with a very diplomatic response, and very transparent. Some salespeople wouldn't respond, because now they think they've got the sale. And so I actually text my sales guy and said, hey, this is what I heard. I got lots of emails and confirmations from them, but I had referred a friend to Vivint who had then told me they have a F rating on Better Business Bureau. There was nothing in between that I didn't like as far as my salesperson went, or how the sale went, because it was very clear. So he got me on calendar, and then I was happy to have that install. And so we booked a date, and that date, sooner than later, was really what I wanted. So he knew that I was really interested in getting it sooner than later. And it made me feel like I would be protected by the items, but also our conversation, he was aware of my circumstances. So that experience was, it was just logical. He even gave me a promo piece that was going on at the time. He was very clear in the price and the pieces I would be getting. And we started to create an order by phone at that point, after we had text a few times. We reviewed what I would need for my location. He said, get back to me when I was ready. I let that person know that I was going to be moving in around a certain period of time. They reached out to me via text pretty quickly. So that really was a way to optimize my time in looking to get things set up for my new location. I had looked at two other companies that I chose not to go with. So Vivint made my purchase process pretty easily. So I started communicating with him, and then we got on the phone and it just went from there. And I went online, searching, and actually Vivint contacted me, not, like, in a way where they are marketing, but literally a text came out from one of their people, and it was, like, a live person. You can even actually see what they're even carrying at your door. You can zoom in and you can see people at your door. Vivint, I have seen has excellent camera, like, the, oh, I think they call it resolution. So I had considered two other alarm companies, but I'm pretty well versed in what my experience was with them in my past homes and I didn't want those issues. I was looking into Vivint to make sure I had security at the new home I was moving into this year. The app also notifies you if you leave the garage door open.Ĭlaudia: Hi, my name is Claudia. Smart garage door controller Use the app to open and shut your garage from anywhere. You can set custom lighting schedules and save on energy costs. Smart lighting Manage your lights without flipping switches. Smart thermostat Control the temperature in your home from anywhere. You can also stay informed on who’s unlocking and locking doors and use the Vivint App or Smart Hub to unlock with an access code. Smart lock The Kwikset smart lock lets you assign up to 30 unique access codes for family members and friends. The camera has a 180-degree-by-180-degree field of view and night vision. Doorbell Camera Pro Vivint’s doorbell camera has Smart Deter technology to stop package theft if it sees someone trying to take a package, it activates a 90-decibel speaker and LED ring. Indoor camera The indoor camera records when there’s motion and sends notifications to your phone. It is high-definition and has a 140-degree field of view and night vision. Outdoor Camera Pro If the camera detects someone, it activates an 85-decibel speaker and lights up. Smoke alarm/carbon monoxide detector The smoke alarm helps shut off airflow in a fire, and the carbon monoxide detector connects you to monitoring if there’s a harmful level of the odorless gas. Door and window sensors The wireless sensors communicate with the hub and app, sending alerts and sounding alarms. You can add any of the following equipment options to your security or home automation package to personalize your system. Vivint’s base equipment includes its Smart Hub panel, a flood and water damage sensor and break-in security sensors.
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